Frequently Asked Questions
What kind of products do you offer?
At Treaty Tails, we offer a carefully curated range of pet essentials including nutritious meals, delicious treats, wellness products, and feeding accessories—all designed to support your pet’s health and happiness.
Are your products safe for pets?
Yes. Your pet’s safety is our top priority. We select products that meet quality standards and are suitable for everyday use. We always recommend checking product details and consulting your vet if your pet has specific conditions.
Do you have products for both dogs and cats?
Absolutely. Treaty Tails offers products for both dogs and cats, including specialized options for puppies, kittens, and adult pets.
How long does delivery take?
Delivery times typically range between 5–12 business days, depending on your location. You’ll receive tracking details once your order is shipped.
What payment methods do you accept?
We accept secure online payments through major payment providers, ensuring a safe and smooth checkout experience.
What is your return policy?
If you receive a damaged or incorrect item, please contact us within a few days of delivery. We’ll do our best to resolve the issue quickly and make it right.
How can I contact you?
You can reach out to us anytime through our Contact page or email. Our support team is always ready to help you and your pet.
How do I choose the right product for my pet?
Each product includes detailed descriptions to help you decide. If you’re unsure, we recommend starting with general options based on your pet’s age, size, and needs—or consulting your veterinarian.
Why choose Treaty Tails?
Because we don’t just sell products—we focus on your pet’s wellbeing. Every item is selected with care, so you can shop with confidence and give your pet the quality they deserve.